Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gaming practices. Online casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and gambling outcomes are based on chance.

Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling. It is illegal for persons under the legal age to gamble in New Zealand.

If you are under the legal gambling age, please do not access casino websites. Parents and guardians are encouraged to monitor online activity and discuss the risks of gambling with young people.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or others:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family, friends, or partners
• Gambling to escape problems, stress, or negative emotions
• Neglecting work, study, family, or personal responsibilities
• Borrowing money or going into debt to fund gambling
• Experiencing anxiety, irritability, or mood changes when unable to gamble
• Failed attempts to reduce or stop gambling
• Lying about the amount of time or money spent gambling
• Feeling a need to gamble with increasing amounts to achieve the same excitement

If you recognise any of these signs, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose
• Betting Limits: Restrict the maximum bet size per game
• Reality Checks: Receive regular reminders about how long and how much you have been gambling
• Time-Out/Cool-Off Period: Take a break from gambling for a set period
• Self-Exclusion: Voluntarily exclude yourself from accessing casino sites for an extended period

Always check that your chosen casino offers these tools and use them proactively.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, help is available:

New Zealand

• Gambling Helpline (NZ): 0800 664 262 (Free, confidential, 24/7) – www.gamblinghelpline.co.nz
• Compulsive Gambling Society (NZ): Support groups and counselling – www.cgs.org.nz

International Support Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK & International): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Need Help?

If gambling is causing you or your family distress, please reach out for support today. There is no shame in asking for help, and support services are confidential and free.

Contact the Gambling Helpline (New Zealand): 0800 664 262 or visit the resources above. Your wellbeing is important, and help is always available.