Responsible Gaming

Our Commitment to Safe Gaming

At LeoVegas Online Pokies NZ, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction in New Zealand) to access and use LeoVegas Online Pokies NZ. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not attempt to register or gamble on our platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in your own behaviour or that of someone you know, it may be time to seek help:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount of time or money spent
• Neglecting family, friends, work, or other important responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or depressed when not gambling
• Experiencing relationship problems due to gambling
• Using gambling to escape problems or negative emotions
• Failed attempts to reduce or control gambling
• Experiencing financial difficulties due to gambling

Self-Help Tools

LeoVegas Online Pokies NZ provides several responsible gaming tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose within a specified time period.
• Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your LeoVegas account if you feel you need a break from gambling.
• Session Timeout: Automatically log out after a set period of inactivity to prevent extended gambling sessions.

To access these tools, log into your LeoVegas account and navigate to the Responsible Gaming or Account Settings section.

Support Resources for Problem Gambling in New Zealand

If you or someone you know is struggling with problem gambling, help and support are available. The following organisations provide free, confidential assistance:

• Problem Gambling Foundation (Aotearoa New Zealand)
  Freephone: 0800 664 262 (24/7)
  Website: www.pgf.nz
  Email: [email protected]
• Gambling Helpline (Ministry of Health NZ)
  Freephone: 0800 654 655
  Available 24 hours, 7 days a week
• Gamblers Anonymous
  Support meetings available throughout New Zealand
  Website: www.gamblersanonymous.org.nz

International Support Resources

If you are accessing this site from outside New Zealand, the following international organisations may be helpful:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Take Action Today

If you recognise problem gambling behaviour in yourself or someone close to you, we urge you to reach out for support today. There is no shame in seeking help—problem gambling is a recognised condition, and recovery is possible with proper support and treatment.

Contact a gambling helpline immediately if you need assistance. You are not alone.

This page was last updated in 2026. For the most current information on responsible gaming and support services in New Zealand, please visit the official websites listed above.